About u-blox Swiss-based u-blox (SIX:UBXN) is the global leader in wireless and positioning semiconductors for the automotive, industrial and consumer markets. Our solutions enable people, vehicles and machines to locate their exact position and wirelessly communicate via voice, text or video. With a broad portfolio of chips, modules and software solutions, u-blox is uniquely positioned to allow OEMs to develop innovative solutions that enable mobility quickly and cost-effectively. With headquarters in Thalwil, Switzerland, u-blox is globally present with offices in Europe, Asia and the USA.
As software engineer in the application engineering team, the holder of this job is responsible for the efficient bringing to market of short range radio products by supporting the Field Application Engineers in all aspects of resolution of technical problems as well as pre-sales activities. The function supports the improvement of existing products and the creation of new products by collecting and examination of market feedback and by analysis of competitive products. The efficiency of the application of our products is supported with the creation and maintenance of support tools and training of our Field Application Engineers and the Sales Staff in general.
Training, Information Exchange and Support of Field Application Engineers
Creation and maintenance of training materials for u-blox short range products Preparation and maintenance of design-in supporting documents (manuals, application notes) Implementation and maintenance of Know-How exchange among FAE´s and from product development team to FAE (issues, design recommendations, bugs, and feature roadmap) 2nd level support (escalation point of contact in R&D for FAE) u-blox connectivity software integration support for u-blox short range products Coordinate issue replication and resolution between FAE and product development teams Lead/Key customer design and integration support upon Sales/FAE´s request Competition analysis (technical focus)
Customer specific / small Design Projects
Customization of core R&D deliverables Supporting tools (e.g. configuration and performance evaluation tools) Sample applications / demonstrators
Participation in Product Life-cycle Process
Preparation and delivery of technical field/market feedback in specification phase Dissemination of information to FAE organization after Prototype Release Technical RMA analysis (engineering backend for RMA process under lead of Quality department)
MS or BS in electrical engineering or computer science Several years’ work experience in software development C programming of embedded, real-time systems Customer-oriented, needs to be able to quickly understand the system architecture of customer's application, and advise field application engineers or key customer on possibilities, and consult on a technical level Willingness to travel to customer sites and events in domestic and international locations Good analytical skills Used to work independently and precisely Good English communication and interpersonal skills Technical writing and presentation capabilities Holder of a valid Swedish work permit
Knowledge in the following areas is an advantage: